How to Close My Axis Bank Credit Card

Deciding to close Axis Bank credit card is one of the most crucial financial decisions that could affect your credit score and management of finances. Axis Bank is one of the largest private sector banks in India, offering diverse credit cards with fantastic rewards like discounts, cash back, and many other types of benefits. There are times when the customers need to close Axis Bank Credit Card, particularly when they lose or misplace their cards, undergo financial restructuring, or simply it is no longer need them.

This article will give you all the step-by-step procedures to close your Axis Bank credit card, either by an online or offline method and therefore, points out some essential things to remember before proceeding with it.

Reasons to Close an Axis Bank Credit Card

Even though Axis Bank provides ample benefits to its credit card holders, there are numerous reasons why a customer may want to terminate their credit card.

• Lost or Stolen Cards: Once your credit card is missing or stolen, it makes sense to close it because misused cards will always attract unwanted purchases.
• Too Many Cards: There are many people who have more than one credit card, and the work on hand is quite a problem.
• Financial Reorganisation: A customer wants to reduce their active credit lines due to financial reorganisation.
• High Fees or Interest Rates: If the charges and interest rates on the card are too high, you would likely want to cancel the card.
• Change in Lifestyle or Needs: Your spending behaviour or personal preferences may change, making a specific card useless for you.
• If you’re closing the card because of a low credit limit, you might want to try increasing your Axis Bank credit card limit before making the final decision.

How to Close an Axis Bank Credit Card Online

One of the easiest ways to close Axis Bank credit card is through the bank’s online services. To begin to close it, you can take the following simple steps online:

Steps to Close Axis Bank Credit Card Online:

1. Visit the Axis Bank Website: Open the website of Axis Bank and reach out to the Web Chat page.
2. Enter Credentials: Through the registered email ID and mobile number, initiate the chat.
3. Chat with an Agent: You will be transferred to a representative at the bank. Make it known that you’d like to close the credit card.
4. Follow the Process: The representative will guide you through how to close your card and request some information, like your card numbers.

It is convenient, as it does not require a visit to any branch or even the contact of customer care. However, you need to ensure that your account must be in a good balance with no dues remaining or any outstanding balances before closing.

How to Close an Axis Bank Credit Card Offline

Avail Offline Procedure to Suspend Axis Bank Credit Card. You can also close Axis Bank credit card using offline methods provided by the bank. You can either ring the customer care or visit a bank and fill up the request form.

1. Closing Axis Bank Credit Card via Customer Care:

Axis Bank’s customer care will easily help you to close your credit card very promptly. Here’s how you get to do it:

• Step 1: Call one of Axis Bank’s customer care numbers: 1860 419 5555, 1800 103 5577, or 1860 500 5555 from your registered mobile number.
• Step 2: Place a credit card closure request with the customer service representative.
• Step 3: The representative will verify your identity by asking security questions related to your card details.
• Step 4: Once your identity is verified, they will process your request to close the card.

Make sure you let the customer representative know that you’re closing it permanently, in case you make a mistake that you are closing it on this particular account.

2. Closing Axis Bank Credit Card at a Bank Branch:

If you prefer in-person assistance, you can also close Axis Bank Credit Card by visiting your nearest branch. Thus, you can close your credit card account from any Axis Bank branch.

• Step 1: Visit the nearest Axis Bank branch and bring an identification proof.
• Step 2: Speak with a bank representative and inform them of your intention to close your credit card.
• Step 3: The bank official will give you a form or ask you to fill out the request and guide you to send across the request.
• Step 4: You need to ensure that any balance is cleared before submitting the request.

Closing your card through a visit to a bank branch is more personalised, especially if you have planned to clarify any doubts and understand other services.

Things to Consider Before Closing Your Axis Bank Credit Card

It would be prudent to realise that closing your Axis Bank credit card will affect your credit score and your general financial outlook. Before you decide to close Axis Bank Credit Card, consider the financial impact and any outstanding rewards, the following is what you should consider:

1. Clear Outstanding Dues: All dues have to be paid in full before you begin closing the card. Else you may have to pay certain additional penalties and expenses at a later date. And also, the credit score will be impacted.
2. Redeem Reward Points: Axis Bank Credit Cards do come with reward points. Redeem any unused reward points in your account, because it can’t be taken back once you close the card.
3. Impact on Credit Score: Closing a credit card hurts your credit score in the event that you have several cards. You reduce your available credit limit, and this may increase your credit utilisation ratio and thus decrease your credit score.
4. Account Record: You must verify and confirm with your credit report that this account is closed. If it does not, you can lodge a dispute with the credit bureau or call Axis Bank’s customer care to get the record updated.
5. No Transfer of Dues: After you apply for the closure process, you will not be able to transfer any dues pertaining to the card to any other card. Therefore, ensure that all your dues are paid before making an application for the closure procedure.

Reactivating a Closed Axis Bank Credit Card

Axis Bank may reopen your closed credit card account if you want to open the credit card or change your mind about having it closed. The process for reopening a credit card account can be accomplished by contacting the customer care team directly or by visiting the nearest branch office.

Steps to Reactivate an Axis Bank Credit Card:

• Contact Customer Care: Call the customer care to request reactivation of the credit card. For this purpose, you will be required to provide your card number, expiry date, and other personal details such as your registered mobile number and date of birth.
• Visit a Bank Branch: If you are not willing to dial up the customer care number, you can also visit your nearest Axis Bank branch and ask them to activate your card. While visiting the bank, remember to carry your identification proof with you.

Effects of Credit Card Cancellation on Your Credit Score

One of the first questions customers ask themselves when they are cancelling a credit card is its impact on their credit score. Here’s how cancelling an Axis Bank credit card can impact your credit:

• Credit Utilisation Ratio: This is the ratio of your total credit limit that you are currently using. When you close a card, the overall available credit amount decreases, which may increase your utilisation ratio. A higher ratio may adversely affect your credit score.

• Length of Credit History: If you are closing the oldest credit line that you hold, you may be decreasing the average age of your credit accounts, which can negatively affect your score.

Read More:

• How to Enable ICICI Credit Card for Online Transactions
• What is Over Limit in Credit Card

Conclusion: Proceed with Care

Learning how to close Axis Bank Credit Card can be straightforward if you follow the right steps, but one should make many deliberations regarding that. Before you close Axis Bank credit card, clear all pending dues and redeem your rewards points; find out how closing this card will impact your credit score. Follow all the processes explained in the above guide so as to make the process for close Axis Bank credit card hassle-free, both online and offline. And if you ever need to reactivate the card, Axis Bank has easy ways to reactivate your account.